Effective date: Not yet set
Who we are
PC Repair Center - Carlsbad operates a computer repair storefront at 2365 Marron Rd, Unit B, Carlsbad, CA 92008 and this website at carlsbadcomputerrepair.com. References to "we," "us," or "our" in this policy refer to PC Repair Center - Carlsbad.
Information we collect
We collect information you provide directly through our website forms:
- Service request form: name, email address, phone number, device type, issue description, urgency level, and preferred contact method.
- Business inquiry form: contact name, business name, email address, phone number, team size, and support needs.
We do not collect payment information through this website. Payment for services is handled separately at the shop.
Automatic information
When you visit our site, standard web server logs may record your IP address, browser type, referring page, and pages visited. If analytics tools are enabled (such as Google Analytics), additional usage data may be collected in accordance with the analytics provider's privacy practices.
How we use your information
We use the information you provide to:
- Respond to your service request or business inquiry
- Contact you about your repair or support needs
- Improve our website and service offerings
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Data retention
Form submissions are retained only as long as necessary to fulfill the purpose for which they were submitted. You may request deletion of your data by contacting us directly.
Cookies and tracking
This site may use cookies for analytics and to improve user experience. You can control cookie behavior through your browser settings. Disabling cookies does not affect the core functionality of this website.
Third-party services
We may use third-party services for analytics, form processing, or hosting. These services have their own privacy policies governing the data they collect. We encourage you to review those policies.
Your rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your data
- Opt out of analytics tracking via your browser settings
California residents may have additional rights under the California Consumer Privacy Act (CCPA). Contact us for more information.
Children's privacy
This website is not directed at children under 13. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date.
Contact us
If you have questions about this privacy policy, contact us at info@carlsbadcomputerrepair.com or call 760-722-0779.